DocNetDrive operates as a financial analysis service provider based in Thailand. Our platform helps businesses and individuals understand their financial data through comprehensive analysis tools. You can reach us at 9 ซอย 10 เพชรเกษม Hat Yai, Hat Yai District, Songkhla 90110, Thailand.

We comply with Thailand's Personal Data Protection Act (PDPA) B.E. 2562 (2019), which came into full effect in 2022. This means we follow strict rules about how we handle your information.

We collect different types of information depending on how you interact with our platform. Some you give us directly, and some we gather automatically as you use our services.

Information You Provide

Information Collected Automatically

We're not in the business of selling your data. Everything we collect serves a specific purpose related to providing and improving our financial analysis services.

We won't use your information for marketing purposes unless you've explicitly agreed to receive promotional communications. And you can change your mind about that anytime.

Your financial information is sensitive. We get that. Our servers are located in secure data centers with multiple layers of protection.

Security Measures

Our team members who handle user data sign confidentiality agreements and receive regular training on data protection practices. We don't take shortcuts with security.

We don't keep your information forever. Different types of data have different retention schedules based on legal requirements and practical needs.

When the retention period ends, we either delete your data securely or anonymize it so it can't be traced back to you. You can also request early deletion in most cases.

We're selective about who gets access to your data. We don't sell it to advertisers or share it casually with third parties.

When We Share Data

Thailand's PDPA gives you significant control over your personal data. These aren't just theoretical rights – we've built systems to make them practical and accessible.

Right to Access

You can request a copy of all personal data we hold about you. We'll provide it in a commonly used electronic format within 30 days. There's no charge for your first request in a calendar year.

Right to Correction

Found an error in your account details or uploaded the wrong document? You can update most information directly through your account dashboard. For other corrections, contact our support team at [email protected].

Right to Deletion

You can request deletion of your account and associated data. We'll process this within 15 days, though some information may need to be retained for legal compliance (like payment records for tax purposes).

Right to Data Portability

Want to take your financial analysis data elsewhere? We'll provide your uploaded documents and generated reports in standard formats that other services can read.

Right to Object

You can object to certain types of data processing, including marketing communications or automated decision-making that affects you. We'll respect your objection unless we have compelling legitimate grounds to continue.

Right to Restrict Processing

In some situations, you can ask us to temporarily limit how we use your data while we resolve a concern you've raised.

Our platform uses cookies – small text files stored on your device. Most are essential for the site to function, but some help us understand user behavior and improve our service.

You can manage cookie preferences through your browser settings, though disabling essential cookies will affect how our platform works. We don't use advertising cookies or tracking pixels from social media platforms.

While our primary operations are in Thailand, some of our service providers operate servers in other countries. When we transfer data internationally, we ensure adequate protection measures are in place.

We only work with providers in countries that Thailand's Personal Data Protection Committee recognizes as having adequate data protection standards, or we implement additional safeguards through contractual agreements.

Our financial analysis services aren't designed for or directed at individuals under 20 years old (the age of majority in Thailand). We don't knowingly collect personal information from minors.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We'll delete such information promptly from our systems.

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and display a prominent notice on our platform for at least 30 days.

The "Last Updated" date at the top of this page shows when the most recent changes took effect. We encourage you to review this policy periodically, especially if you're concerned about how your information is handled.

If you continue using our services after we've notified you of changes, that indicates your acceptance of the updated policy. If you don't agree with the changes, you can close your account before they take effect.

If you're not satisfied with how we've handled your personal data or responded to your rights requests, you have options beyond contacting us directly.

You can file a complaint with Thailand's Personal Data Protection Committee, which oversees PDPA compliance. They investigate complaints and have authority to take action against organizations that violate data protection laws.

That said, we'd appreciate the chance to address your concerns directly first. Most issues can be resolved through conversation, and we're genuinely committed to protecting your privacy rights.