Data Usage and Tracking Policy
Last updated: March 2025
At docnetdrive.com, we believe transparency matters. This document explains how we track activity on our platform and why these technologies help us deliver better financial analysis results. We're not trying to be sneaky about it — we just want you to understand what happens when you visit our site.
What Tracking Technologies Actually Are
Think of tracking technologies as tiny notes your browser stores. When you visit docnetdrive.com, these digital markers remember things about your visit — like your language preference or whether you're logged in. They're not mysterious. Most websites use them, and they're generally helpful rather than invasive.
These markers come in different forms. Some live in your browser temporarily. Others stick around longer. Some are set by us directly, while others come from third-party services we use to understand how people interact with our financial analysis platform.
Types of Tracking We Use
These keep our platform functional. Without them, you couldn't log in, navigate between pages, or access secure areas. They're not optional because they're fundamental to how docnetdrive.com operates. We're talking about session management, security features, and basic navigation support.
These remember your choices. Maybe you prefer viewing financial data in a specific format, or you've customized your dashboard layout. Functional tracking saves those preferences so you don't have to reset them every time you visit. They make your experience smoother and more personalized.
We use these to understand how people navigate our platform. Which analysis tools get used most? Where do people struggle? This information helps us improve the service. The data is aggregated — we're looking at patterns, not tracking individuals around the internet.
These help us spot technical issues. If a page loads slowly or a feature crashes, performance tracking alerts us. It's about maintaining reliability for financial analysis work where timing and accuracy matter. Nobody wants to wait five minutes for a report to load.
How Tracking Improves Your Experience
Here's where theory meets practice. When you're working with financial data on docnetdrive.com, tracking technologies do several specific things:
- They remember which analysis reports you've generated recently, so you can quickly access them again
- They save your notification preferences so we don't bombard you with alerts you've already dismissed
- They track which documentation sections you visit, helping us identify what needs better explanation
- They monitor system performance during peak usage times, allowing us to address bottlenecks
- They maintain your session security, automatically logging you out after periods of inactivity
- They help us test new features with select user groups before rolling them out platform-wide
None of this involves selling your browsing history to advertisers. We're focused on making financial analysis tools work better, not building advertising profiles. The data stays within our operational systems.
Specific Tracking Methods on Our Platform
First-Party Tracking
These come directly from docnetdrive.com. We set them when you interact with our platform, and they only work on our domain. They handle essential functions like authentication, session management, and user preferences. If you block these, certain features won't work properly.
Third-Party Analytics
We use external analytics services to understand user behavior patterns. These services set their own tracking mechanisms, though we've configured them to respect privacy as much as possible. The information helps us make data-driven decisions about platform improvements.
Local Storage
Your browser also stores some information locally — things like interface customizations or cached data that speeds up subsequent page loads. This isn't transmitted to our servers unless you actively save settings or generate reports.
| Category | Purpose | Duration |
|---|---|---|
| Session Management | Maintains your logged-in state and current session | Until browser closes |
| Preference Storage | Saves dashboard layouts and display preferences | 12 months |
| Analytics Data | Tracks usage patterns and feature adoption | 24 months |
| Performance Metrics | Monitors system speed and reliability | 6 months |
| Security Tokens | Protects against unauthorized access attempts | Until logout |
Data Retention and Storage
We don't keep tracking data indefinitely. Different types have different lifespans based on their purpose. Session data disappears when you close your browser. Analytics information typically stays for up to two years so we can identify long-term trends. Security logs might be retained longer for compliance purposes, but they're not used for marketing or profiling.
Some tracking data gets automatically purged on a rolling basis. Other information is anonymized after a certain period — we strip out anything that could identify individual users while keeping the aggregate statistics that help us improve the platform.
If you want us to delete tracking data associated with your account, you can request that through your account settings or by contacting our support team. We'll process deletion requests within 30 days, though some information might be retained longer where required by financial regulations or legal obligations.
Managing Your Tracking Preferences
Browser-Level Controls
Every modern browser lets you manage tracking technologies. The exact steps vary, but you'll generally find options in your privacy or security settings. Be aware that blocking essential tracking will break core platform functionality.
You can also use private browsing modes, though these reset tracking each session — meaning you'll lose saved preferences and need to log in repeatedly. Some users prefer this trade-off for enhanced privacy.
Updates to This Policy
Technology changes. Regulations evolve. We update this policy periodically to reflect new tracking methods or changes in how we handle data. When we make significant changes, we'll notify active users through the platform or via email.
The date at the top of this document shows when we last revised the policy. We recommend checking back occasionally if you're concerned about tracking practices. We're not going to make dramatic changes without notice, but minor adjustments happen as we refine our systems.
Questions About Tracking?
We know this stuff can get technical. If something in this policy doesn't make sense or you want more specific information about how we track your activity on docnetdrive.com, just ask.
Email us at [email protected] or call +66 2 907 7910
Our office is located at 9 Soi 10 Phetkasem, Hat Yai, Hat Yai District, Songkhla 90110, Thailand
This policy applies specifically to docnetdrive.com and services directly operated by our platform. Third-party services accessed through our site may have their own tracking policies.